FAQ

Are these cat trees suitable for large cats (e.g., Maine Coon)?

Yes, provided you choose a model adapted to their size. On each product page, we indicate the dimensions and the general structure (height, number of levels, type of platforms). For a large cat, opt for a taller tree, with a wide base, thicker scratching posts, and generous resting areas.

Is the cat tree stable? I'm afraid it might tip over.

Stability depends on the installation (flat ground), the tightening during assembly, and the chosen format. The tallest models are designed with a wide base and a multi-level structure. If your cat is very active or if you have several cats, place the tree against a wall and regularly check the tightness of the screws.

Is it suitable for multiple cats?

Yes. Multi-level models with several platforms and resting areas are suitable for multi-cat households, as they allow for the distribution of zones. For two or more cats, opt for a tree with multiple levels and distinct resting areas.

Is it difficult to assemble?

No. Assembly is done step-by-step with the provided hardware. For larger formats, having two people can make assembly more comfortable, but it's not mandatory.

Does it come with everything needed?

Yes. The tree comes with the necessary elements for assembly (structure, parts, hardware). If an accessory is included (hanging toy, hammock, removable elements), it will be specified on the product page.

How do I choose the right size?

The choice depends on your cat's size, your space, and the intended use. If your cat likes to observe from heights, choose a taller model. If you live in an apartment or want a discreet format, opt for an intermediate height. If you have a large cat or multiple cats, choose a more generous structure.

Will my cat actually use it?

A cat tree is more likely to be used when it is well placed. Ideally, position it near a window, in a living room, or in a frequently trafficked area. If your cat is cautious, give them time to get used to the tree and entice them with a treat or toy.

Does sisal damage claws?

No. Sisal is a commonly used material for scratching posts because it allows cats to scratch, stretch, and maintain their claws. This meets a natural need.

My cat is already scratching the sofa: will this help?

Yes, a cat tree with scratching posts can help redirect behavior, especially if you place the tree near the area your cat currently scratches.

Are the materials safe for my cat?

Yes. Cat trees are designed for animal use, with suitable materials (wood, textile covering, sisal). If your cat bites a lot, monitor them for the first few days, as with any new equipment.

How do I maintain and clean a cat tree?

For routine maintenance, a vacuum cleaner with a brush attachment is sufficient to remove hair. For textiles, local cleaning with a slightly damp cloth and a mild detergent is recommended. Avoid soaking the sisal. Removable elements (if present) can be cleaned separately.

What are the delivery times?

Delivery is estimated between 7 and 10 business days.

What if the product is not suitable?

Return conditions and procedures (time limit, product condition, process) are available in our return policy. If you have any doubts before purchasing, contact us: we will guide you towards the most suitable model.

Can I get advice before buying?

Yes. Tell us your cat's size, your space, and what you are looking for (large model, compact, multi-cat), and we will recommend a suitable selection.